FAQ’s
Estimates
Is there a fee for an estimate?
No, estimates are free. Our estimators are available during our regular business hours to give you an estimate.
How long does an estimate take?
Allow approximately 30 minutes for us to inspect your vehicle and write an estimate.
The estimate may take longer if the damage is extensive or you have a customized vehicle.
Do I have to get multiple estimates?
No. You are not required to obtain more than one estimate.
Repairs
Does Eckles repair all makes and models of vehicles?
Yes. Eckles repairs all makes and models of vehicles including hybrids, electric vehicles and classic cars.
How long will it take to repair my vehicle?
There is no standard time period.
Duration depends on the extent of the damage, availability of parts, and your insurance adjuster’s timeliness.
Insurance Claims
Do I have to get multiple estimates?
No. You are not required to obtain more than one estimate.
Rental Cars
How do I obtain a rental car?
Hertz Rent-a-Car is located on site and they will be happy to help you arrange a rental car.
Payment
When is my deductible due?
Your deductible is due upon completion of your vehicle.
Do I have to pay my deductible?
Yes. The law and your insurance policy require the collection of your deductible.
What methods of payment are accepted?
Eckles accepts all major credit cards, checks upon approval and of course, cash.
Warranty
Does Eckles warranty its repairs?
Yes. Please refer to our warranty below.
Terms of Service – Warranty